Motics 365

You run your business, we run your IT.

One fixed team that keeps your entire IT running, secures it and thinks ahead with you, right up to the boardroom table. No more loose parties to chase, and no surprises.

Free and no-strings, no sales pitch.

The Motics team working together on a stable IT environment

One partner.You need nothing else.

Day-to-day support, security, systems that simply keep running, strategy at the boardroom table, and the management of your other suppliers too. With Motics 365 it all sits in one fixed team. You keep your focus on the business, we keep ours on the technology.

This is Motics 365.

Four teams. Your complete IT department.

A real IT department is made up of specialists, each with their own role. With Motics 365 you get them all, without having to hire anyone yourself.

  • For your people

    Service desk

    The fixed point of contact for everyone who works with your IT. One call or email and you’re helped, by people who know your organisation. On weekdays from 08:00 to 17:00, and available 24/7 for incidents.

  • Behind the scenes

    Technology Success Centre

    Keeps all your technology running without you noticing: monitoring, updates, security and automation. We catch problems before they reach you, and tackle them at the root so they don’t keep coming back.

  • Periodically on-site

    Oversight & Enforcement

    Auditors who come by on a fixed rhythm and check that everything is genuinely in order. What they find they record in MIRA and turn into concrete action. That way it becomes clear in black and white where you stand.

  • At the boardroom table

    Director of Information

    Your strategic sparring partner at board level. In regular steering meetings we look at where your business is heading and how technology helps you get there, with a clear roadmap and a grip on continuity.

Projects & changes

Want to build something new or make a structural change? We have a separate team for that, which takes your project from start to finish. Your day-to-day management simply carries on.

Structure in the chaos

One fixed cycle. Demonstrably better every round.

Our four teams don’t work in isolation. Together they run one fixed cycle: we measure where you stand, set the direction, carry it out and prove the result. Then again. That way your IT gets a little better every round, instead of starting from scratch with every incident.

Insight

A periodic check through MIRA records in black and white where you stand. Every finding is a concrete starting point, not a gut feeling.

Steps

  • Baseline
  • Periodic check
  • Findings

Who does it

  • Oversight & Enforcement

Direction

Findings become recommendations. The Director of Information discusses them with you in steering meetings and translates them into a roadmap that follows your business goals, not the other way around.

Steps

  • Recommendations
  • Steering meeting
  • Roadmap

Who does it

  • Director of Information

Execution

This is where we carry out the roadmap: every roadmap item is picked up and completed, from a quick change to a larger project. That way your IT gets better step by step as agreed, while your day-to-day management simply keeps running.

Steps

  • Project
  • Change
  • Service request

Who does it

  • Technology Success Centre
  • Service desk
  • Projects & changes

Proof

After each project or change a re-assessment checks whether it’s genuinely solved. Periodic checks keep the bar high and feed straight into the next round.

Steps

  • Re-assessment

Who does it

  • Oversight & Enforcement
  1. 01

    Insight

    We know exactly where you stand.

    A periodic check through MIRA records in black and white where you stand. Every finding is a concrete starting point, not a gut feeling.

    Steps

    • Baseline
    • Periodic check
    • Findings

    Who does it

    • Oversight & Enforcement
  2. 02

    Direction

    A plan that fits your business.

    Findings become recommendations. The Director of Information discusses them with you in steering meetings and translates them into a roadmap that follows your business goals, not the other way around.

    Steps

    • Recommendations
    • Steering meeting
    • Roadmap

    Who does it

    • Director of Information
  3. 03

    Execution

    We handle it, you have nothing to worry about.

    This is where we carry out the roadmap: every roadmap item is picked up and completed, from a quick change to a larger project. That way your IT gets better step by step as agreed, while your day-to-day management simply keeps running.

    Steps

    • Project
    • Change
    • Service request

    Who does it

    • Technology Success Centre
    • Service desk
    • Projects & changes
  4. 04

    Proof

    In black and white that things improved.

    After each project or change a re-assessment checks whether it’s genuinely solved. Periodic checks keep the bar high and feed straight into the next round.

    Steps

    • Re-assessment

    Who does it

    • Oversight & Enforcement

We always start with a baseline, so we know exactly where you stand.

A regular MSP keeps solving the same outages. We make sure they don’t come back, and prove it.

Don’t hope it’s fine. See that it is.

With MIRA we make your IT risks measurable, assessed against recognised frameworks. Not a thick report for the drawer, but a clear dashboard with your risks, your score and the points that need attention. Proof, not promises.

  • ISO 27001
  • CIS Controls
  • NIS2
How MIRA works
The MIRA dashboard with a clear overview of your IT risks

And switching? We handle that.

Switching sounds like hassle, but with us it isn’t. We take your IT over as it is and then improve it step by step, at a pace that suits your organisation. You won’t have to pause your work for a moment.

  • We contact your current supplier

    We gather the information and access we need and make sure everything moves over smoothly. All you have to do is say yes.

  • We take everything over as it is

    No big-bang migration. We start from your current situation and improve from there, without your work grinding to a halt.

  • The baseline sets the first steps

    With a baseline through MIRA you see where you stand and what we tackle first. From day one you know where you’re at.

A few things you probably want to know.

No sales pitch, just honest answers to what we hear most often.

  • What does Motics 365 include?

    Your complete IT: day-to-day support, management and security, regular checks, and strategic input at board level. We also manage your other IT suppliers, so you no longer have to switch between parties. Larger projects we agree on separately, but your day-to-day management simply continues.

  • How quickly can I reach you when something’s wrong?

    You call or email your fixed point of contact, no rotating call centre. On weekdays we’re available from 08:00 to 17:00, and 24/7 for outages. You’re helped by people who know your organisation, so you don’t have to explain yourself over and over.

  • Do I have to overhaul my current systems or suppliers?

    No. We take over your IT as it is and improve it step by step from there, at a pace that suits you. Nothing has to be torn up all at once. We become your fixed point of contact and also manage your existing suppliers, so it becomes one coherent whole.

  • What if I already have someone for IT, in-house or a freelancer?

    Then we look at how best to fit in. Sometimes we take everything over, sometimes we complement what’s already there. Your own people often end up with more time for the real work, because day-to-day management and security sit with us.

  • How do I know my IT actually gets better?

    You see it for yourself. At the start we map where you stand, and with regular checks we verify that everything is genuinely right. That way it becomes clear in black and white what has improved, instead of taking it on our word.

Ready to hand your IT over for good?

Start with the free scan and see in a few minutes where your IT stands. Rather talk it through right away? In a no-strings intro call you’ll hear honestly what Motics 365 would mean for you.

Free and no-strings, no sales pitch.